Shipping policy
We offer international shipping services to selected regions, with all items being processed through reliable postal and courier services to ensure safe and timely delivery.
All shipped parcels include tracking services. You will receive a tracking link once your order has been dispatched, allowing you to track the status of your package at any time.
Shipping Timeframe and Commitment
We aim to process and ship all orders within 2-5 business days of receipt. Shipping times may vary depending on inventory levels, product types, and order volume. If your order requires a longer processing time, we will notify you promptly and provide an estimated shipping date.
Delivery Timeframe and Commitment
Once your order has been dispatched, we will make every effort to ensure it is delivered as quickly as possible. However, delivery times may vary due to postal services, weather conditions, and other unforeseen factors. We will provide regular updates on your order's status and assist you in tracking it to ensure you receive timely information.
International Customers and Import Tax
International customers, please be aware that import taxes may be applied by your country or region. Import taxes typically range from 5% to 20%, depending on your location. These taxes are the responsibility of the customer, and Hangzhou Zhu Bingren Bronze Art does not handle or benefit from these fees.
For any shipping-related inquiries or assistance, please contact us at zjb02@zbrty.onaliyun.com.
Shipping Methods and Fees
All orders are shipped using standard postal and courier services. Shipping fees are calculated based on the weight, size, and destination of the order and will be displayed at checkout.
Disclaimer
Hangzhou Zhu Bingren Bronze Art cannot control potential delays that may occur during the delivery process, such as those caused by weather, customs checks, or postal service issues. We will make every effort to assist you in tracking your order and resolving any issues, but we cannot guarantee exact delivery times.
Eligible Shipping Locations
Currently, we provide shipping services to selected regions only. Please confirm whether your shipping address is within our service area at checkout.